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Looking for an energy-efficient alternative to a traditional furnace or AC? A heat pump system can heat and cool your home year-round, cutting utility costs by up to 50%.
At Reliability Home Services, we provide full-service heat pump repair, installation, and maintenance across Dundalk, MD. Whether your system isn’t heating properly or you’re ready to upgrade to high-efficiency equipment, our certified HVAC technicians will get the job done right — fast.
Upgrade your home comfort with energy-efficient heat pump services from Reliability Home Services. As Dundalk’s local HVAC expert, we specialize in high-efficiency heat pump installation and fast, reliable heat pump installation.
Our trained technicians ensure your system provides cost-saving warmth in the winter and efficient cooling in the summer.
✅ Licensed & NATE-Certified Heat Pump Technicians
✅ Fast Repairs — Emergency & Same-Day Availability
✅ Financing Plans & VIP Membership Discounts Available
✅ Service for All Heat Pump Brands & System Types
✅ Trusted Locally by Maryland Homeowners for Years
A heat pump is a flexible, all-in-one HVAC system that moves heat rather than generating it, offering significantly greater energy efficiency than traditional furnaces or air conditioners. This system is ideal for Maryland’s climate, providing heating in the winter and cooling in the summer.
We install and service all three major types:
👉 Ducted Air-Source Heat Pump: The common, advanced option for homes with existing ductwork. These are optimized for reliable performance even during cold Maryland winters.
👉Ductless Mini-Split Heat Pump: Perfect for homes without existing ducts, additions, or for creating customizable temperature zoning within your space.
👉Geothermal Heat Pump (Ground-Source): The most efficient option, utilizing the earth’s stable temperature to provide maximum heating and cooling with operating costs reduced by up to 60 percent.
Fast, responsive Emergency Heat Pump Repair service. We inspect, diagnose, and fix common failures (e.g., refrigerant leaks, fan issues) to ensure your unit works through the coldest months.
Custom installation of high-efficiency heat pumps (Air-Source, Ductless, Geothermal). We are certified to install and service top brands you know and trust.
Precision Tune-ups and comprehensive annual maintenance are essential for maximizing unit lifespan and maintaining efficiency. Our Comfort Club Plan offers savings and priority service.
Heat pump problems can be difficult to pinpoint and even harder to fix. We provide accurate, timely inspections when you need an accurate diagnosis of your furnace problem. We can assess your entire system to determine what is going wrong with your furnace.
We proudly serve Dundalk, Essex, Middle River, Rosedale, Glen Burnie, Towson, Parkville, White Marsh, and surrounding Baltimore County communities.
No matter your setup — ducted or ductless, air-source or geothermal — we’ve serviced it.
Get an in-home estimate on heat pump installation, maintenance, and repairs. To schedule service, fill out our contact form or call us.
Excelent work !!!
Matt our technician was awesome.
Very professional and very knowledgeable and the mechanics are courteous.
Positive: Professionalism , Quality , Responsiveness Gary did a great job on our seasonal tune up. He was super thorough and was able to troubleshoot an issue that a previous person wanted to charge us $1300 to fix! Great service and very knowledgeable!
Prompt, Professional service.
The tech, William was courteous and professional. Had a problem with my shower faucet handle. I thought it might have to be replaced. But William figured out faucet had been installed incorrectly originally and properly installed it. Now the handle works perfectly. Great job!
Arrived within their quoted service window and provided excellent service! Rob was great and saved the day!
Positive: Responsiveness Exceptional customer service from my initial call through the service completion.
Excellent work done quickly and professionally. Practiced social distancing, wore masks and booties, cleaned up thoroughly. Appreciated the text with photo in advance of arrival. Would recommend to anyone.
Encountered issue on the first day which required them to come back the next day. Excellent job and very thorough.
Very Knowledgeable and extremely professional. Highly recommend.
Sent out a tech with in 2 hrs of calling. Tech was very heplful in educating me on a gas furnace and lighting the pilot. Excellent service, friendly and efficient. Highly recommend them for your HVAC needs.
He did a great job and had very good recommendations on a upgrade system for my home.
Great customer service, knowledgable service personnel. Very expensive.
Fast, efficient, reasonably priced.
Positive: Professionalism , Punctuality , Quality , Responsiveness William was knowledgeable and offered several repair options to replace an external hose bib. He also made a trip to hardware store to purchase additional parts to install an internal access panel. His work was impeccable. Work was completed yesterday so time will tell the quality of work delivered.
Most heat pumps last 12–15 years with proper maintenance. Regular inspections help extend lifespan.
A standard air conditioner only provides cooling. A heat pump provides both heating and cooling by reversing the flow of refrigerant, allowing it to efficiently move heat into your home in winter and out of your home in summer.
Modern air-source heat pumps are highly effective in Maryland’s climate. They are now optimized to extract heat even when temperatures drop significantly, making them a viable, energy-efficient alternative to gas or oil furnaces.
Yes — newer cold-climate air-source heat pumps are designed to perform efficiently in Maryland winters.
You should schedule heat pump maintenance twice per year:
Once in the spring for cooling mode check-ups and again in the fall for heating mode readiness, ensuring year-round, reliable performance.