Here at Reliability Home Services, we do more than just provide home services. We work hard to make your home a comfortable, safe place for you and everyone else inside.
Our technicians don’t see your repair as just another job. Instead, they care about you and want to do their part to make your home better. With our plumbing and HVAC services, we improve the lives of Dundalk residents.
And you don’t need to take our word for it. For years, Reliability Home Services has been working with locals on their plumbing, heating, and cooling repairs. Our customers rely on us, and you can too.
These days, customer service counts. You deserve to deal with a smiling, happy technician or customer service specialist. When we hire people, we keep in mind that the job isn’t only about being good at the technical aspects of plumbing, heating, and cooling. It’s just as much about doing an excellent installation or repair as it is making the customer happy. When all of our technicians get to work, they do so with a desire to earn your satisfaction.
From the moment you call us to the days and weeks after your repair or installation is done, we deliver high quality customer service. Our job isn’t done until you’re content.
We chose our name for a reason. Here at Reliability Home Services, we know that the work done by plumbers and HVAC technicians matters. If a job isn’t executed properly, your whole household could be in danger. At the very least, you may be left living in discomfort.
To prevent that from occurring, we promise to be reliable. When you call us, we make ourselves available. You don’t need to wait weeks for a technician to come out to you. As soon as possible, we come out to you.
Once in your home, our technicians work hard to troubleshoot the issue. To prevent future issues, our technicians analyze the situation and consider the best way to fix it. Everything we do is thorough.
When it comes to your home or business, safety should be your top priority. For that reason, calling someone for an HVAC or plumbing repair isn’t something you should do lightly. During and after the job, your safety is in the hands of the technician.
We’re honored that you trust us, and we ensure that all of our employees are trustworthy and dependable. You should have no doubt that your property is in good hands with us.
We encourage getting another perspective! See what your neighbors think about us and gain confidence in the quality of our services.
Excelent work !!!
Matt our technician was awesome.
Very professional and very knowledgeable and the mechanics are courteous.
Positive: Professionalism , Quality , Responsiveness Gary did a great job on our seasonal tune up. He was super thorough and was able to troubleshoot an issue that a previous person wanted to charge us $1300 to fix! Great service and very knowledgeable!
Prompt, Professional service.
The tech, William was courteous and professional. Had a problem with my shower faucet handle. I thought it might have to be replaced. But William figured out faucet had been installed incorrectly originally and properly installed it. Now the handle works perfectly. Great job!
Arrived within their quoted service window and provided excellent service! Rob was great and saved the day!
Positive: Responsiveness Exceptional customer service from my initial call through the service completion.
Excellent work done quickly and professionally. Practiced social distancing, wore masks and booties, cleaned up thoroughly. Appreciated the text with photo in advance of arrival. Would recommend to anyone.
Encountered issue on the first day which required them to come back the next day. Excellent job and very thorough.
Very Knowledgeable and extremely professional. Highly recommend.
Sent out a tech with in 2 hrs of calling. Tech was very heplful in educating me on a gas furnace and lighting the pilot. Excellent service, friendly and efficient. Highly recommend them for your HVAC needs.
He did a great job and had very good recommendations on a upgrade system for my home.
Great customer service, knowledgable service personnel. Very expensive.
Fast, efficient, reasonably priced.
Positive: Professionalism , Punctuality , Quality , Responsiveness William was knowledgeable and offered several repair options to replace an external hose bib. He also made a trip to hardware store to purchase additional parts to install an internal access panel. His work was impeccable. Work was completed yesterday so time will tell the quality of work delivered.